Tempted to do a Google search for "onboarding best practices?"
Your new hires deserve better. It's time to pull together (and strengthen) your onboarding practices.
Many organizations define onboarding as a process of orienting an employee to their new role and company. Our definition is slightly different.
We offer solutions that support the entire OnBoarding life-cycle – from pre-hire to full performance, from individual contributor to executive. We can show you how to improve (or even create) your onboarding program. We work with clients to:
- Assess organizational need.
- Confirm onboarding goals.
- Evaluate existing practices and their effectiveness.
- Identify potential resources, solutions and onboarding best practices.
- Support implementation of onboarding programs.
- Evaluate program performance against goals.
Three Keys to Successful OnBoarding
Three key elements for successful onboarding are: Knowledge, Relationships and Feedback. (Hover over image A.)
Many organizations do an exceptional job of sharing basic information about themselves, but there's more to knowledge acquisition than an orientation overview. Also, our research – and extensive work with clients – demonstrates that two critical gaps exist in many onboarding programs. These disconnects are related to under-emphasis on relationship-building and lack of feedback. An unbalanced onboarding experience can increase turnover, slow time to full performance, and reduce ROI. (Hover over image B.)
A
B
Organizations may inadvertently miss the importance of building relationships. They may also focus on asking new hires for feedback, rather than ensuring that those new hires receive (and act on) feedback about their own effectiveness.